Most orders arrive within 3–5 working days.

Yes, our Operations Manager will call you in advance to ensure the delivery date suits and give an estimated arrival time. Our team will deliver the product to your preffered location.

Delivery is free on all products.

Items are delivered flat-packed, clearly labelled, and wrapped for protection. Panels are edge-protected, and hardware kits are boxed separately.

Yes. Just enter the site address at checkout and note any delivery restrictions (time windows, access, booking-in).

Yes. Installation is available nationwide. Enquire with us direct at sales@bridgewaterdirect.co.uk

We require:

• Overall room width
  
• Cubicle run sizes
  
• Door handing preference
  
• Position of any obstructions (pipes, boxing, radiators)

A measurement guide is included on each product page.

Yes, however we recommend prior joinery experience to ensure they are installed correctly. All systems come with a full installation guide.

Many customers choose to install themselves; others request a cost from us to install the products, pre or post purchase.

Yes — as long as manufacture hasn't started, this can happen within hours though so speed is essential on this. We can't make changes once manufacture has begun as all our products are bespoke and made to order in house.

No, we keep our pricing honest and our margins low to offer the best price to all our customers, domestic or trade.

Debi & Credit Card, Apple Pay, Google Pay and PayPal

When we deliver you will be asked to check the product and ensure you happy with the quality and finish. If you find any issues, raise this with the driver and he will help resolve the issue (either organising a replacement or return).

If anything is missing from your delivery, flag it with the driver and he will ensure any items are replaced quickly on prioirty shipment.

All items are made to measure so returns are typically only available for incorrect or damaged goods. See our Returns Policy for full details.